Depending on your Connect platform, you can access your Stripe account management directly from the Stripe dashboard. If such access is provided to you, you are responsible for all actions performed on your Stripe account through the Stripe dashboard, including initiating refunds or changing the custodian bank`s banking information. Stripe is not responsible for the acts or omissions of a Connect Platform in providing services to you or your customers or for a Connect Platform`s failure to comply with the terms of your Platform Agreement. Stripe is also not responsible for your obligations to your customers (including the correct description and delivery of goods or services sold to your customers). You are solely responsible for your compliance with applicable laws and obligations in connection with your provision of the goods or services to your customers or the receipt of donations for charitable purposes and expressly disclaim any liability. This may include providing customer service, notifying and processing refunds or consumer complaints, providing receipts, registering your legal entity, or other actions unrelated to the services. You agree to indemnify Stripe for any loss we suffer as a result of your failure to properly describe or deliver goods or services or to comply with your legal or contractual obligations to your customers. Stripe offers Connect platforms the ability to use Stripe Connect to facilitate payments to suppliers who have provided goods or services. You are not a Stripe customer and the Connected Account Agreement does not apply to you when you receive payment from a Connect Platform for the provision of a good or service. Stripe allows you to easily transfer funds based on the instructions given to Stripe by the Connect platform. You can have a separate agreement with a Connect platform for the Connect platform to pay you for goods or services. Please contact the Connect Platform if you have any questions about the status of the funds that the Connect Platform has sent you.
Please read the Stripe Connected Account Agreement, which begins in the Recipient Information section, when you use Stripe Connect to use Stripe`s payment processing services. Your Connect platform may also use Stripe Connect to ask Stripe to send you money, including through Stripe`s Global Payouts service. If you receive funds from a Connect Platform, you will not use the Stripe Services to accept payments for goods or services from a customer, and the Connected Accounts Agreement does not apply to you. For more information about receiving funds from a Connect platform, see the Recipient Information section below. The prices for your use of the Services with a Connect Platform depend on your agreement with the Connect Platform. Stripe has no control over and is not responsible for any Connect Platform fees charged to you and to be communicated to you in your Platform Agreement. Stripe`s standard fees for the Services will be posted on our website, although Stripe may have accepted Connect platform fees that differ from these amounts. Stripe`s fees will either be disclosed to you separately or consolidated with the fees for the Platform Services. Stripe has the right to deduct from your Stripe account balance Stripe`s fees for services and fees for platform services provided to us by the Connect Platform. If your Stripe balance turns negative, you authorize Stripe to withdraw the amount due from your payment account. If you believe that the fees have been deducted incorrectly or that your Connect Platform has not correctly communicated its fees to you, please contact us.
You are solely responsible for the provision of any goods or services sold to your customers or users in connection with your use of the Services and any obligations you owe to your customers or users, and Stripe disclaims all liability. While you may agree to share some liability with a Connect Platform, you will still be financially liable to Stripe for any disputes (including chargebacks), refunds, and fines arising out of your use of the Services. These obligations are described in more detail in Section C of the Stripe Services Agreement. Depending on your location, a Connect Platform may allow you to receive payment processing proceeds by charging to a bank account associated with your debit card (“Instant Payment”). Your Connect platform should tell you if there are any fees associated with your use of instant payments. If instant payments are used, Stripe will attempt to settle the payment processing proceeds within minutes of receiving the withdrawal request. Depending on your bank, it can take up to two business days before the proceeds of payment processing are processed via instant payments. .